POIN provided perfect pre-sale and after-sale service over 10 years.
Our sales team will provide you with various materials and technical services, and will answer any questions you encounter in the process. Multiple service modes guarantee to provide you with more time and better service.
Pre-Sale Service
Our pre-sales team will confirm the construction machinery model with you , as well as the matching components and spare parts. If you have a need for design customization, POIN’s technical department will confirm the design drawings with you, polish the samples, and proceed to mass production after confirmation.
Customization and OEM Service: The manufacturing superiority and technical capacity of POIN attract both customization and OEM customers from different countries. These service includes Brand planning, Appearance design, Structural design, Functional design, etc.
After-Sale Service
POIN will supply user’s manual and pictures for installation, operation, maintenance and troubleshooting. Our professional team will offer technical guide by E-mail, Telephone, Mobile, WhatsApp, Skype, Wecha, etc. 24/7 online chatting service will solve any problem from you.
Welcome to POIN factory for technical and selling discussion. We will offer professional guidance as well as the effective face-to-face training. We have pre-assembled equipment, all sorts of tools, and a testing facility to look over.